Look Touch & Feel has won an award for the 'Best Use of SEO' at the 3rd UK Digital Experience Awards 2016, held on Friday 2nd December at Park Plaza Riverbank in London.
Created to recognise and celebrate the delivery of exceptional digital customer experiences, the awards event is a vehicle for sharing best practice, and promoting continuous improvement, learning and personal development. The awards are proud to have Customer Experience Magazine as media partner.
Look Touch & Feel, a digital marketing agency based in Towcester, was recognised for its work with Woolley & Co. Solicitors. The objective was to find new traffic online, and grow their monthly enquiry numbers by taking market share from an increasing number of competitors.
Through detailed use of Analytics, a complete re-think of the design and SEO strategy of the website, and an advanced program of ongoing optimisation and CRO (Conversion Rate Optimisation) work, they are now enjoying an additional 10,000 unique visitors per month and have more than doubled their monthly enquiries, leading to 6 record revenue months in a row, and the need to hire 5 new lawyers to handle the workload.
The winners of the awards were selected by a panel of independent judges made up of customer and financial professionals. The finalists made their presentations to the judges in the morning, and the winners were announced over a celebratory lunch in the afternoon.
RICK O’NEILL, Creative Director at Look Touch & Feel said:
“It’s a real unexpected honour to receive this award in recognition of the hard work, innovation and creativity of both the team at LTF and within our incredible client, Woolley & Co. We poured everything we’ve learnt over the last decade into this project, and continue to do so on a monthly basis, and as you can see from the incredible ROI, it is paying off big time!”
Congratulating the winners, Lindsay Hunter, Event Manager for Awards International, said: “We are truly inspired by all the best practice showcased at the UK Digital Experience Awards. We have seen many outstanding examples from companies who are doing truly amazing things in digital customer experience and as a result have reaped the benefits in terms of business growth, customer and employee engagement. Today gave us the opportunity to acknowledge those companies and celebrate with both the finalists and the winners.”
Visit this link for the full list of winners and finalists.
During this event Awards International raised over £1,900 for its chosen charity Barnardo’s, via a raffle.
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